Refund Policy

Thank you for shopping at RajuStore. We value your trust and strive to provide a smooth and satisfying shopping experience. Please read our refund policy carefully before placing an order.

Shipping Policy

  • We currently offer shipping only within Pakistan.

  • A PKR 300 advance payment is required to confirm all orders.

  • The remaining balance (if any) can be paid upon delivery.

Refund & Exchange Policy

  • Refunds are applicable only in case of damaged, defective, or incorrect items received.

  • To request a refund or exchange, please contact us on WhatsApp at the number provided on our website within 24 hours of receiving your order.

  • The item must be unused, in its original packaging, and include all accessories (if any).

  • Once we receive and inspect the returned product, we will process your refund or exchange according to the situation.

Important Notes

  • Change of mind is not accepted for refund or exchange.

  • Refunds will be processed through the same payment method used at the time of purchase.

  • Shipping charges are non-refundable.

For any refund-related concerns or queries, please contact us on WhatsApp for detailed assistance.