Refund Policy
Thank you for shopping at RajuStore. We value your trust and strive to provide a smooth and satisfying shopping experience. Please read our refund policy carefully before placing an order.
Shipping Policy
-
We currently offer shipping only within Pakistan.
-
A PKR 300 advance payment is required to confirm all orders.
-
The remaining balance (if any) can be paid upon delivery.
Refund & Exchange Policy
-
Refunds are applicable only in case of damaged, defective, or incorrect items received.
-
To request a refund or exchange, please contact us on WhatsApp at the number provided on our website within 24 hours of receiving your order.
-
The item must be unused, in its original packaging, and include all accessories (if any).
-
Once we receive and inspect the returned product, we will process your refund or exchange according to the situation.
Important Notes
-
Change of mind is not accepted for refund or exchange.
-
Refunds will be processed through the same payment method used at the time of purchase.
-
Shipping charges are non-refundable.
For any refund-related concerns or queries, please contact us on WhatsApp for detailed assistance.